Small & Medium Business Enterprises (SMBs) are typically characterized by having less than 500 employees. Forbes publishes an impressive list of these ‘small giants’, who showcase the best in American entrepreneurial spirit.
COVID-19 has disrupted the SMB sector and as the US begins to reopen, the US Chamber of commerce playbook recommends analyzing your sales data, customer behavior and ROI in order to understand what’s working and what you may need to adjust.
In many cases, the pre COVID-19 business model no longer works and a new value proposition needs to be evolved. Kickstarting analytics may be a competitive advantage for small enterprises -including non-profits, as the economy recovers.
In order to adopt and jump start analytics, here are a few key factors that need to be considered: