With an ever-increasing volume of data and information underlying most operations, Data Science has become an evolving and rapidly maturing aspect of each organization's day-to-day work. For those organizations early in their journey, there are a few important areas of consideration for where to invest your efforts.
Topics: Solving Business Problems, CEOs
AI Speech Bots & Chatbots: Opportunities in Contactless retail
An Emerging New Economy
As economies across the globe reopen and organizations learn to operate in the new normal, COVID-19 continues to subdue consumer confidence and alter buying preferences - even altering buyer segments.
Emerging themes in customer behaviors are represented by a shift to value and essentials, a flight to digital and omnichannel, shocks to prior loyalties, the health and “caring” economy, and the homebody economy.
In the U.S., visible safety practices and care for employees and customers has become even more important, with the reliance on online business now surpassing 10% in many retail categories according to Mckinsey.
Prior to the Coronovirus, a whopping 85% of purchases occurred at physical stores,, emphasizing the value that consumers found in an in-store shopping experience. Now, contactless retail is a major use case for omnichannel delivery including curbside pickup, delivery and drive through services.
Topics: Innovation, AI, Omnichannel
Upskilling & Retooling for AI amidst the COVID Crisis
COVID-19 is the most serious health crisis of our lifetime and has disrupted economies all over the world. As the economies begin to reopen, there is no greater need than to reimagine sustainable business models that can survive additional disruptions.
Innovations in AI that were generally considered twenty years out and more in the realms of sci-fi are now getting serious consideration to support a contact-less, secure and health-first business environment.Companies and employees need to innovate at a serious pace to stay relevant in the marketplace. Many of these challenges are tactical operational challenges and while AI isn’t going to answer all challenges, automation and intelligent decision support would be used at any point to improve speed and safety of execution.
Topics: Talent Development, Analytics Effectiveness, Competency Management
Analytics has seen significant adoption and business sponsorship in the past decade. Data Scientists are being hired to build analytics models—largely machine learning and, increasingly, deep learning—capable of turning vast amounts of data into insights.
Business leaders continue to be invested in the concepts, but are not without concerns around cost and results. The need for integration of analytics solutions in business can’t be overstated as a way to drive end value.
Success with analytics requires data scientists and an upstream team of data engineers, data architects and downstream teams of software developers working in agile scrums to implement their frameworks and solutions.
As a result of this dynamic, an analytics initiative can easily take on its own life and become a significant cost center. It is therefore critical to ensure that analytics initiatives consistently show business value and business outcomes are attributed to these specific initiatives.
This is where a need for a more operational role emerges to help shepherd these initiatives to implementation -- the analytics translator and interpreter.
Topics: Innovation, Talent Development, Analytics Effectiveness, Competency Management
Small & Medium Businesses: Kick starting the analytics journey
Small & Medium Business Enterprises (SMBs) are typically characterized by having less than 500 employees. Forbes publishes an impressive list of these ‘small giants’, who showcase the best in American entrepreneurial spirit.
COVID-19 has disrupted the SMB sector and as the US begins to reopen, the US Chamber of commerce playbook recommends analyzing your sales data, customer behavior and ROI in order to understand what’s working and what you may need to adjust.
In many cases, the pre COVID-19 business model no longer works and a new value proposition needs to be evolved. Kickstarting analytics may be a competitive advantage for small enterprises -including non-profits, as the economy recovers.
In order to adopt and jump start analytics, here are a few key factors that need to be considered:
Topics: Solving Business Problems, Competitive Edge, CEOs, Cloud
People, Process & Technology Levers to Optimize Analytics
COVID-19 Is changing analytics spending, with 97% of companies pursuing cloud-based analytics and collaboration technologies for the growing number of analytics professionals now working remotely.
Today, businesses expect analytics to be fast, scalable and easy to use. The key to achieve this is to empower business users and reduce reliance on centralized shared services. The primary challenge remains that only “80% of time [is] spent in cleansing and prepping data and 20% on actual analysis”, increasing the lead to deliver insights and reducing ability to action quickly.
An optimized analytics architecture helps reduce the degree of separation between data and business to bridge this gap. Gartner defines this as self-service analytics.
Here are key levers to optimizing self-service analytics to improve time to decision.
Topics: Collaboration, Cloud, Self-serve
Effectively hire and retain a Data Science team in the midst of a crisis
The 2012 article ‘Data Scientist: The Sexiest Job of the 21st Century’ talks about the emergence of Data Science, with LinkedIn as a case study for how to get started. Since then, many more companies have realized the value of Data Science, driving up the demand for talent.
The US was projected to need 2,720,000 data professionals by 2020, Until Q1 2020 Data Science roles showed year-on-year growth of 32%.
With the COVID-19 slowdown, companies need to do more with less and ensure that Data Scientists are engaged to predict the unforeseen while maintaining business continuity in face of possible recession.
Topics: Recruiting Data Scientists, Retention, Engagement
Evolving your analytics programs for the current moment
Complete your transition to the Cloud
More than ever, managing your information in a distributed way is important. Not only can it help you realize efficiencies in processing, but it can also allow you to scale up your volumes of data, distribute your support needs and improve overall performance of your software and data driven efforts.
Topics: Collaboration, Cloud, On Demand Teams
Why Financial Analytics is Failing Your Business, and What You Can Do
Most leaders today understand the importance of financial analytics and have invested their time and effort to monitor and disect their financial performance.
Oftentimes, however, financial analytics can be simple repetition of outcomes, and masque the actual drivers of performance, while failing to provide a sense of the road ahead.
Why Financial Analytics is Failing Your Business
According to Gartner, the misuse of financial analytics can cost companies almost 1% of revenue per decision.
This misuse frequently comes down to a lack of clarity in the business problem, and and ineffective use of data and insights in a way more commonly applied to operations, marketing or sales. But, there are changes you can make to your approach to financial analytics that will help drive outcomes and insights.
Topics: Solving Business Problems, CEOs, Financial
People in other departments can't get the financial impact their actions have on the business as a whole.
You have spent a great deal of money on financial analytics, so your whole company benefits from insightful financial forecasts and insights. However, not every department can view the impact their part of the business is having on the whole. Here are some possible reasons why this is happening and a solution to help you solve this problem.
Why Financial Analytics is Failing You
With the advent of Industry 4.0, many companies are applying analytics to enable leaders throughout the organization see and understand the impact their area has on the financial health of the larger business and uncover strategies to advance their performance.
However, many firms that employ financial analytics are reporting immense challenges with executing their significant data initiatives. Here are some common challenges CEOs like yourself are facing.
Topics: Operations & Logistics, Solving Business Problems, CEOs